Frequently Asked Questions

Shipping Policy: Order Processing: Orders are typically processed within 1-2 business days of receipt, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email with tracking information. Shipping Methods: We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days for delivery within the contiguous United States. Expedited shipping options are available at an additional cost for faster delivery. Shipping Rates: Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping cost during the checkout process before finalizing your purchase. Shipping Delays: While we make every effort to ensure timely delivery of your order, please note that shipping delays may occur due to factors beyond our control, such as weather conditions or carrier issues. We appreciate your patience and understanding in such circumstances. Return Policy: Satisfaction Guarantee: We want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, please contact us within 30 days of receiving your order to arrange for a return or exchange. Return Eligibility: To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Return Process: To initiate a return, please contact our customer service team at Mmmmnowthatsgood@gmail.com Please provide your order number and the reason for the return. Once your return request is approved, we will provide you with instructions on how to return the item. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of your item. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3-5 business days. Exchanges: If you would like to exchange an item for a different product or size, please contact our customer service team to arrange for an exchange. Exchanges are subject to product availability. Contact Us: If you have any questions or concerns about our shipping and return policy, please don't hesitate to contact us at Mmmmnowthatsgood@gmail.com. Our customer service team is available to assist you Monday through Friday, 8am 5pm. We value your feedback and strive to provide excellent service to our customers. Mmmmm Sauce reserves the right to update or modify this shipping and return policy at any time without prior notice. Please review this policy periodically for any changes.